PRIVACY AND COOKIE POLICY

PRIVACY POLICY

Vakoms LLP (hereinafter referred to as ‘Vakoms’) maintains this Internet Website as a service for the Internet users community. Vakoms respects the privacy of every individual who visits its Website. Any information collected related to you will be used to fulfil any service you might request, to inform you about new products and services and also to improve the quality of our services. Your data will be treated in accordance with applicable European Union, United States, United Kingdom and local country legislation. Your information will not be disclosed to anyone outside Vakoms and any other companies with which Vakoms has directly or indirectly arranged services for you.

Vakoms will not collect personal information about you using cookies. However by enabling cookies or keeping cookies enabled, you are providing your consent to Vakoms to store cookies in your browser. Please note that disabling cookies is likely to impact Website functionality and your experience of the Vakoms Website.

The purpose of this privacy policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

DATA PROTECTION

We protect the data in strict accordance with the Principles of the European Union Data Protection Framework Directives, in particular EU Directive 95/46/EC.

Any personal information that you choose to provide us with will be stored on a secure computer server in the Germany. The server software (SSL) encrypts all the information you supply us.

This ensures, among other things, that data we hold about you is processed lawfully and fairly. We aim to ensure that the personal data stored will be accurate, relevant and not excessive. We will keep the data up to date and not retain the information longer than it is necessary. We will keep data securely to prevent unauthorised access by other people. You have the right to access the information stored is held and correct any inaccuracies.

Vakoms will not share or loan any identifiable information about you to any third party without your prior consent. We may share generalised information about site visitor patterns with other parties in such a way that individual visitors can never be identified. It is possible to view our Website without providing any personal details. However, without registering your details you will not be able to receive further communications from us

WHAT PERSONAL INFORMATION IS COLLECTED

We collect your personal information on a contact form.

This information may include such data as your name and email address.

We use this information:

  1. To provide you with relevant information about services and products
  2. To email you from time to time about promotions or products and services which we think may be of interest and use to you

If you choose to receive information or other communications from us, you can select that option by ticking the relevant box on the contact form. You can also contact us at any time if you do not want to receive any more communications from us by using the Contacts link on the Website.

If you have allowed us to use your personal information for the purposes above, we may from time to time disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications on our behalf. Should this happen, we ensure that any third party companies who handle your information comply with the relevant Data Protection legislation.

OTHER INFORMATION COLLECTED DURING YOUR VISIT TO OUR SITE

Whenever you browse the www.vakoms.com website, read pages, click buttons, or fill in the forms, our computers automatically record certain information about your visit from the computer you use to access our site.

This information does not identify you personally. It just tells us how many visitors come to our Website and the types of computers they use. With this information, we can improve our Website for all our visitors and make it more useful to you.

The information includes the following:

  1. The date and time you access our site.
  2. How many and which pages you visit during a 'session' on our site and how long you were on the site.
  3. Your Internet domain name and the 'IP' address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our Website.
  4. The device you use: personal computer, smartphone, tablet.
  5. The Internet browser you use (e.g. Google Chrome, Microsoft Edge, Mozilla Firefox) and your operating system (e.g. Windows 10, macOS, iOS, Android).
  6. The Website you were on before you linked to vakoms.com (e.g. Google or Facebook).

PROTECTION OF EMAIL ADDRESSES

Your email address is only used for the purposes of replying to you unless you have given consent as detailed above.

DATA PROTECTION ON PIXEL TAGS

We may use "pixel tags," which are small graphic files that allow us to monitor the use of our Website and correspond with you via HTML capable e-mail. We may use "format sensing" technology, which allows pixel tags to let us know whether you received and opened our e-mail.

YOUR DATA PROTECTION RIGHTS

You have rights in connection with your personal data, including: to withdraw consent where you have given it, to be informed and have access to your personal data, to correct or complete inaccurate data, and in certain circumstances to restrict, request erasure, object to processing, or request portability of your personal data to another organisation.

We try to ensure that we deliver the best levels of customer service. If you do need or want to get in touch with us for any reason regarding your data protection rights, please get in touch using this email address info@vakoms.com and add into the subject header that it relates to your data protection rights.

COOKIE POLICY

WHAT IS COOKIE?

A cookie is a text-only string of information that a Website transfers to the cookie file of the browser on your computer's hard disk so that the Website can remember who you are. Cookies can help a Website to arrange content to match your preferred interests more quickly - most major Websites use cookies. Cookies alone cannot be used to identify you.

A cookie will typically contain the name of the domain from which the cookie has come; the "lifetime" of the cookie; and a value, usually a randomly generated unique number.

We sometimes collect anonymous information from visits to our Website to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on the Vakoms Website, but we do so in ways that keep the information anonymous. We may use this data to analyze trends and statistics and to help us provide better customer service. Cookies can be used to provide you with tailored information from a Website.

Two types of cookies may be used on this Website:

  1. Session Cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site.
  2. Persistent Cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

MANAGING COOKIES

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled. Please read instructions to your browser to find out how you may disable, enable and delete cookies.